When a component fails in your HIAB, you may wonder whether it can be repaired and have its useful life extended, or perhaps you are better off ordering a replacement part and not wasting time on attempting a repair which might not be successful in any case. There is no hard and fast rule although load bearing structural parts must not have their strength and durability compromised. In this article we take a quick look at some of the problems that can arise and whether repair is applicable to them.
When choosing any supplier, a good working relationship is the top priority for long term satisfaction on both sides. It must be win/win for both customer and supplier. First rate HIAB suppliers know this and go out of their way to deliver the best possible service. That usually means taking actions to strengthen their capability, such as gaining accreditations, investing considerably in staff training and equipment to achieve high performance standards, and ensuring an excellent relationship with their own suppliers, not least HIAB, so that your supply chain can be as assured as they can make it. HIAB’s own policy towards identifying excellent suppliers gives a good indication of the ethos you want to see in your own supplier:
This is a question that our parts department is frequently asked and there is no definitive answer for wear parts such as slide pads and hydraulic hoses. There are so many factors involved in determining the usage and wear characteristics of these components that only the service history of a particular HIAB can provide answers that resemble reality for that particular crane.
We are often asked about used HIAB crane spare parts – how safe they are and if we can offer any advice to a customer who is considering buying one. It’s an impossible question in some regards because of the many unknowns surrounding the part being considered. We can only advise on used parts that we ourselves have sourced directly or through HIAB. We know those parts are reliable.
Always be on the alert for early warning signs that something isn't quite right. As the operator, you will have achieved great familiarity with the sound, look and feel of your HIAB as you use it. Frequently, a fault may just be a sense that something is not quite right.
When we get a new phone, tablet or cooker even, we tend to read through the manual to better understand which buttons or knobs do what and how the item operates in general. Yet that is not always the case for a very important piece of equipment – the HIAB. Very often, new operators are trained on the job by more experienced hands, and perhaps handed a copy of the operator’s manual if one is still available. All too often, that’s the extent of familiarisation. There is so much more to be gained by taking the time to read through and study the service manual as well as the operator’s manual.
Everything seems to be going online these days and now your HIAB equipment can be connected to the Internet to feed back a great deal of data about what is happening in real life. Metrics such as location, utilisation, sensor status and so on provide an extremely useful and accurate picture of both usage and mechanical condition.
The home page of our website carries a statement to the effect that every one of our engineers has been certified by ALLMI after being factory trained by HIAB. But what exactly does “certified by ALLMI” mean, and just as importantly, what does it mean for you as a HIAB user availing of the our services?
Truck Loaders are delighted to announce that after discussions with Hiab UK their coverage has been extended. We already provide authorised HIAB service and repairs in Derbyshire, Nottinghamshire and Lincolnshire. Now HIAB operators in Postcode locations PE21 Boston to PE25 Skegness inclusive and S40 Chesterfield to S45 Worksop inclusive can benefit from services by Truck Loaders Ltd.
We can also supply, install, service and repair a wide range of new and used lorry loaders and multilift vehicles, and customise them to your specification.
Topics: HIAB Spare Parts
Dealing with a responsive and dependable spare parts supplier is a key element of efficient fleet maintenance. We have designed our parts service around you, our customers, to deliver exactly what you need, when you need it.
Topics: HIAB Spare Parts